Mac and cheese. |
As the rotini cooked in one saucepan, a half onion and a large carrot were chopped and sautéed in olive oil and butter in the larger soup kettle. When the rotini was cooked, the water from the cooked pasta was poured into the soup kettle with a quart of broth from the freezer. Later, the last of a jar of salsa, a can of diced tomatoes, a can of black beans, and a packet of onion soup mix. Fall food season was officially underway.
The quiet afternoon spent playing a game on the phone was
interrupted by a text message with the shocking news from the cell provider
that somehow there was only 10% of data left with 21 days left in the billing
cycle. Usually, there is a chunk of data that rolls over each month, and if it
gets close to full usage, it’s with a day left in the cycle. Bumping into the
data max scenario nine days into the cycle was unbelievable. The next thing I
knew, I was on a laptop chat with a rep to explore my options, after a
frustrating search on the company’s website. I ended up upgrading the plan I’ve
had for years with no issues. The rep made it sound like this was no big deal
and my plan could be updated as of today.
A text with the plan info and agreement was sent to the
phone. Clicking the button to confirm led to a plain screen with a spinning
circle that lasted forever. From the laptop, the rep was alerted to the
situation on the phone. They dropped a new link to the agreement to the laptop,
which also went to the same spinning circle as the phone. That’s about when the
User Feedback box popped up and I was ready to toss both the laptop and the
phone out the window.
It took more than an hour to add more data to my plan. I was
offered six months of free Disney, which was pulled back a minute later as not available
on whatever I have/was getting. That was okay with me, because I have no
interest in Disney channel.
When it was finally all done, the rep typed, “great, this will go into effect on the October 21 billing.” Ummm, no. The whole point is that I needed it now. There is no way I want to be monitoring data for the next 21 days, six of which I will be on vacation. We backed up the process a couple steps and a new link to an updated agreement was sent to the phone.
Soup! |
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