Once each year, I have an eye exam. Several years ago around this time of year I realized the year was running out of days and I hadn’t used my vision coverage. That’s how it ended up being this late in the year. The eye doctor I found is located at Pheasant Lane Mall and has Sunday hours. Convenient!
Last year’s appointment was a couple days before Christmas and the
mall was packed. Efforts were made to move it out of that time frame. The
Sunday before Thanksgiving at the mall seemed better than the days immediately
surrounding Christmas. It seemed preferable to a grocery store, for instance.
Imagine my surprise upon arriving at Pheasant Lane Mall at 12:40 to see there was no parking available at the Target end of the mall. It looked like a Black Friday situation. Weird.
Santa story time! |
There are very few store locator kiosks left in the mall, but there was a massive QR code displayed on a banner. The QR code linked to a mall website and a minimally helpful search feature. The search for “eye wear” yielded every fashion, accessory, and department store in the mall that sold sunglasses, but not the location of Lenscrafters. After the first search, the site bogged down and I bailed out if it.
A map kiosk was finally located at the foot of an escalator. Lenscrafters was at the furthest point from where I stood and I had already walked past it, but was looking across the mall to the other side when I walked by. Oops.
While engaged in my quest to reach the eye doctor office, Santa read a story to a group of kids seated on the floor at the Santa photos
area. Groups of people on quests of their own were sprinting through the mall at top speed and I was nearly trampled several times. The destination seemed to be a very
long line that was snaking through most of the length of the main hall and a side walkway on lower level of the
mall.
The line extended most of the length of the mall. |
The eye exam took fifteen minutes, and when I was done, the long
line downstairs was gone. The risk of being trampled was back to normal levels.
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