Anyway. Despite the crowd in the room, it was quiet, except
for two women seated in the area near me, They sat in two chairs along a wall
and near the entrance to the PT area. An older woman in a wheel chair was
parked in front of them and they ignored her. The two along the wall chatted
loudly. Really loudly. I considered jumping into the conversation I couldn’t
block out, but instead tried sending them the telepathic message “shut up!” It
didn’t work. They did not shut up nor did they lower the volume.
I imagined being direct and telling them they are not as quiet as they might think they are. I did not do this. Maybe they should book appointments for hearing tests. Based on their stories I was forced to hear, they specialize in telling people off and I didn’t want to be on the receiving end of one and become a future story.
They sat there rehashing every not-perfect customer
experience they ever had (going back decades), and how they made calls to corporate
headquarters and wrote letters and how in some cases, the offending party later
called with a personal apology. Then they began talking about their mother, who
was the woman in the wheelchair. They wondered about her status in the queue
and discussed whether they should continue to wait or all leave and come back
another time. They finally asked the receptionist and learned there was one
person ahead of their mother on the list. They decided, without much consultation
with their mother, to wait. Luckily, my therapist came through the door to
collect me and I was able to escape the loud talkers and retreat to the peace
of the PT gymnasium.

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